The shocking truth about the 'silo problem' impacting customer experience and how to fix it.
In the wake of the pandemic, the winners will
be those companies that can ‘Glue Up to
We spoke to over 200 CMOs, Customer Experience
leaders, CIOs and Chief Digital Officers across various
sectors to uncover insights about the challenges of cross
functional teams working better together.
The Glued Up report highlights the real problem of a lack of cohesion between internal teams, and the challenge of
breaking down internal barriers to create the customer journeys
and experiences to accelerate growth.
In this report you will find: